Priviet Flowers
How to place an order
What you need to know before you write to us: what the minimum order is where you are, how the boxes are packed, and how the process runs from enquiry to delivery.
The process
1. Tell us where you are and what you need
Send the form at the bottom of this page, or write to us on Telegram, WhatsApp or email. Tell us your destination city and roughly how many boxes you are thinking about — that is enough to start.
2. We send the current price list
Prices move with the season and the route, so we quote against live availability rather than a fixed catalogue. The list is updated weekly.
3. You confirm the order
Whole boxes only. We confirm varieties, counts and the shipping week in writing before anything is cut.
4. Cut, graded, packed, flown
Stems are cut to order, checked against the agreed specification, packed and cooled, then flown out on the week's consolidated shipment.
5. Collection or delivery
Collect from our Moscow partner warehouse, or we arrange onward delivery to your address at cost.
Minimum order depends on where you are
A single box makes sense on a route we already fly every week — adding one more box to an existing consolidation costs almost nothing, and it lowers the cost per box for everyone on that shipment. On a route we do not yet serve regularly, one box would have to carry the whole freight cost on its own, which helps nobody. So the minimum follows the route, not the customer.
| Destination | Minimum order | Frequency |
|---|---|---|
| Moscow — collection from our partner warehouse | 1 box | Weekly |
| Moscow — delivered to your address | 1 box + delivery at cost | Weekly |
| Russian regions served onward from Moscow | 10 boxes + delivery at cost | Weekly, via Moscow |
| Developing routes — Central Asia, the Gulf, East Asia | Consolidation slot, from 20 boxes | On enquiry |
| A destination not listed | Quoted per shipment | On enquiry |
Prices depend on destination and volume. Larger volumes on an established route are quoted accordingly — ask us.
How the boxes are packed
Standard pack norms for the main lines.
| Crop | Standard pack |
|---|---|
| Chrysanthemum, spray | ≈160 stems per box |
| Chrysanthemum, disbud | ≈80 stems per box |
| Gypsophila | 14 bunches × ≈15 stems ≈ 210 stems, 8 kg net |
| Ruscus | 30 bunches × 10 stems = 300 stems |
| Rose | 10 bunches × 20 stems = 200 stems |
| Anthurium | 30–40 or 40–50 flowers per carton, stem 55–60 cm |
Roughly how many stems is that?
An indicative guide only — actual counts are confirmed on the order.
Approximately 160 stems
These figures are indicative. Exact varieties, stem counts and pack norms are confirmed when the order is placed.
Questions we are asked
Can I really order just one box?
To Moscow, yes. We fly a consolidated shipment every week, so one extra box adds very little cost. On routes we do not yet serve weekly, the minimum is higher — see the table above.
Do you sell by the stem or make up bouquets?
No. We sell whole boxes as they are packed at source. Splitting boxes at the warehouse would break the cold chain and the count.
What documents come with the shipment?
Commercial invoice, packing list, phytosanitary certificate and certificate of origin (Form EAV under the Vietnam–EAEU free trade agreement). We prepare these in house.
How long does it take?
Air freight from Cam Ranh or Ho Chi Minh City. Transit time is confirmed per order together with the route and availability. Usual delivery time is 10–14 days from confirmed order and prepayment. Flowers are cut or collected 3–5 days before shipment.
What do you actually supply?
Chrysanthemum (spray and disbud), lilies, roses, gerbera, lisianthus, calla, alstroemeria, anthurium, mokara orchid, plus greenery and fillers — ruscus, eucalyptus, gypsophila, monstera — and tropicals such as heliconia, red ginger and bird of paradise. A typical consignment carries 15–16 lines.
Do prices change?
Yes, with the season and the route. That is why the price list is issued on request and updated weekly rather than published.
What if something arrives damaged?
Tell us immediately, with photographs of the cartons and the stems against the box marking. We agree the specification with you before the order precisely so that this conversation is short.
Start an order
Tell us where you are and roughly what you need. We reply with the current price list and what is realistic for your destination.